Have you been contemplating IT outsourcing services lately? If it is your first time, naturally it must be difficult for you to rely on an agency that will work externally on all of your projects. But outsourcing services can benefit your company in many ways. From cost-cutting to access to expert hands, IT outsourcing services can have a positive impact on your brand as well as your business. In the last decade, companies based in UK, USA and Australia have shown great interest in outsourcing their work to Asian countries like India and the Philippines. However, many of them prefer India as their outsourcing destination. This is because the reputation of services that India offers is internationally renowned.
In this article, we will try to highlight and take a look at some advantages of outsourcing IT services to India so that you can make the right decision for your business:
1. Cost Efficiency
Cost-cutting is the major reason why companies outsource services. Since labour cost in USA, UK, Australia, Canada and Dubai is extremely high, most companies outsource to India for cost-effective labour. This helps companies save up and that money can be utilized for running other operations. So instead of hiring a permanent employee, you can get your work done by outsourcing a team, where you do not have to pay health insurance, gratuity and other benefits.
2. Latest Technology and Updated Infrastructure
It is easy to get access to the latest technology and infrastructure without investing in it. Outsourcing companies in India invest in training their employees regularly to keep them up to date and highly motivated. This also helps to meet the ever-changing demands of clients. When outsourcing is done, the hired team will make the necessary upgrades in your infrastructure to complete the work efficiently.
3. Access to Expert Hands
Outsourcing to India lets you choose from a pool of talent that is readily available in the market. This talent pool constitutes of highly specialized members who have excellent portfolios to cater to your needs. You may be leading a large enterprise but it does not mean you are also good at writing code or designing products. Hence, hiring a dedicated expert can mitigate these challenges by solely focusing on the job.
4. It is Less Time-Consuming
Running enterprises comes with numerous responsibilities. To handle these responsibilities, companies set up multiple departments but often they are at full capacity and feel the need to free up some time so that they can focus on essential business-related tasks instead of worrying about social media, content writing and IT services. Therefore, outsourced teams are better equipped to take care of these tasks and deliver excellent results with the help of their expertise.
5. Flexible Outsourcing Policies
Over the last decade, India has become the favourite destination for oversees companies to outsource IT services from. The skilled workforce, which is a result of easy access to technical institutes, is immense. Considering this, the Indian government has made outsourcing policies flexible and does not create unnecessary restrictions in the process. The policies get regular updates and this has benefitted the industry greatly.
6. Better Consumer Assistance
India is known for having pioneered the BPO sector and this can be credited to the fact that the country has a large English-speaking population, especially amongst the engineering community. This outright eliminates the language barrier and creates flawless communication. Therefore, many American and European companies prefer India for IT as well as customer support services.
One more reason that helps better customer support is the time zone. Due to the Indian time zone, oversees companies can provide round the clock services to their customers. Consequently, it results in satisfied customers and builds a positive image for the enterprise.
7. High Quality Services
IT services provided in India have gained a great reputation over a period of time. Software development here is better than in countries like USA or UK. This success can be attributed to the availability of affordable software learning and renowned institutes that are constantly churning out skilled professionals. Adding to this, Amazon, an e-commerce giant, has also set up software development institutes in various cities of the country.
If you are thinking of opting for IT outsourcing services, the above-mentioned points should make it easier for you to take the best decision.
Outsourcing has become the success mantra for many companies, especially in the UK and the USA. From cost efficiency to high quality services, this process promises nothing but the best for you and your business. You are bound to get more efficient and productive results by hiring your professionals via outsourcing and the outcome will be of your interest and liking as well.
Still thinking of outsourcing to India for your IT related needs? It is an excellent idea as you would get many options to choose from. You can enjoy successful services provided to you by the expertise and talent of many capable candidates at an affordable rate.
Read more: Why Is Empathy Important in the Workplace?