AI Customer Service

How AI can Strengthen Customer Service Effectiveness

Artificial Intelligence or AI has been the buzzword in the last couple of decades. AI technology is constantly evolving, with better software & tools coming up constantly. There is hardly any sector that AI has not positively impacted.  Manufacturing, logistics, Healthcare, Aviation, Banking, Financial Services, Operations, Human Resource Planning, Marketing, and Customer Service, the list goes on… We have just seen the tip of the iceberg as far as AI…