Improve Customer Retention
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Business

How Your Small Business Can Improve Customer Retention

Customer retention is one of the most critical aspects of many businesses. The better you can retain your customers, the longer your company will be in existence.  Unfortunately, many customer retention techniques are either hard to implement or are not as effective as they could be. Every customer turning over to a competitor decreases your potential income through profits and new customers. So, the better you retain customers, the more…